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泰(tai)州市(shi)全(quan)面启动(dong)为民服务中(zhong)心示范点建设

信息来源:市行(xing)政审批局 发布日(ri)期:2021-05-14 11:45 浏览次数(shu):

为(wei)深(shen)入(ru)践行党的宗旨(zhi)和以人民为(wei)中(zhong)心(xin)的发展(zhan)思(si)想,推(tui)动为(wei)民(便民)服务中(zhong)心(xin)高质量(liang)发展(zhan),打造更(geng)为(wei)综合(he)便利高效的基层政务服务平(ping)台,近期,我市为(wei)民服务中(zhong)心(xin)示(shi)范(fan)点建设全面启动,通过充实(shi)事(shi)项、优化流程、提升环(huan)境,2021年底前全面建成为(wei)民服务中(zhong)心(xin)示(shi)范(fan)点35个,实(shi)现(xian)城(cheng)区街道(乡镇(zhen))全覆(fu)盖。

4月,市(shi)行政(zheng)审(shen)批(pi)局(ju)在充分调研的基(ji)础上(shang)(shang),草(cao)拟发布(bu)了《泰州(zhou)市(shi)为(wei)民(min)(便民(min))服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)中(zhong)心高质量发展(zhan)建(jian)(jian)设实施方(fang)案(an)》,进(jin)一(yi)(yi)步(bu)明晰了示范(fan)(fan)(fan)点(dian)“六(liu)化(hua)(hua)(hua)”标准(zhun)。一(yi)(yi)是(shi)政(zheng)务(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)中(zhong)心化(hua)(hua)(hua)。按(an)照“应进(jin)必进(jin)、能(neng)进(jin)必进(jin)”原则和“审(shen)批(pi)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)一(yi)(yi)窗(chuang)(chuang)口(kou)(kou)”要求,全(quan)(quan)面推行“集(ji)(ji)中(zhong)办(ban)(ban)(ban)(ban)理(li)(li)、一(yi)(yi)站式(shi)办(ban)(ban)(ban)(ban)结”模(mo)式(shi)。二是(shi)事(shi)项办(ban)(ban)(ban)(ban)理(li)(li)便民(min)化(hua)(hua)(hua)。按(an)照“应放(fang)尽放(fang)”的要求,将(jiang)直接面向企(qi)(qi)业群众的政(zheng)务(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)事(shi)项下(xia)沉至乡(xiang)(xiang)镇(街(jie)(jie)道(dao)(dao))为(wei)民(min)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)中(zhong)心办(ban)(ban)(ban)(ban)理(li)(li),进(jin)一(yi)(yi)步(bu)规(gui)(gui)范(fan)(fan)(fan)工作规(gui)(gui)程、完(wan)善办(ban)(ban)(ban)(ban)事(shi)流程,精简(jian)程序、压缩时间。三是(shi)场所建(jian)(jian)设标准(zhun)化(hua)(hua)(hua)。统一(yi)(yi)为(wei)民(min)(便民(min))服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)中(zhong)心大厅(ting)名(ming)称和标识规(gui)(gui)范(fan)(fan)(fan),合(he)理(li)(li)设置功能(neng)区(qu)(qu)域,倡导乡(xiang)(xiang)镇(街(jie)(jie)道(dao)(dao))建(jian)(jian)设24小时自助服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)区(qu)(qu)、集(ji)(ji)成式(shi)自助终端向村(社(she)区(qu)(qu))延(yan)伸,方(fang)便企(qi)(qi)业群众“就近(jin)办(ban)(ban)(ban)(ban)”。四是(shi)窗(chuang)(chuang)口(kou)(kou)布(bu)局(ju)合(he)理(li)(li)化(hua)(hua)(hua)。在设置全(quan)(quan)科(ke)(ke)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)窗(chuang)(chuang)口(kou)(kou)、部(bu)门(men)进(jin)驻窗(chuang)(chuang)口(kou)(kou)、代(dai)理(li)(li)代(dai)办(ban)(ban)(ban)(ban)窗(chuang)(chuang)口(kou)(kou)、投诉受(shou)理(li)(li)窗(chuang)(chuang)口(kou)(kou)的基(ji)础上(shang)(shang),增(zeng)设民(min)生(sheng)(sheng)咨询窗(chuang)(chuang)口(kou)(kou),主要负责接待(dai)乡(xiang)(xiang)镇(街(jie)(jie)道(dao)(dao))辖区(qu)(qu)内(nei)群众咨询民(min)生(sheng)(sheng)政(zheng)策(ce)和热点(dian)民(min)生(sheng)(sheng)问(wen)题。五是(shi)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)管(guan)理(li)(li)规(gui)(gui)范(fan)(fan)(fan)化(hua)(hua)(hua)。建(jian)(jian)立(li)(li)健全(quan)(quan)全(quan)(quan)科(ke)(ke)工作人(ren)员的培(pei)养(yang)和树培(pei),倡导乡(xiang)(xiang)镇(街(jie)(jie)道(dao)(dao))积极(ji)探索(suo)建(jian)(jian)立(li)(li)全(quan)(quan)科(ke)(ke)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)规(gui)(gui)范(fan)(fan)(fan),全(quan)(quan)市(shi)所有为(wei)民(min)(便民(min))服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)中(zhong)心实现(xian)政(zheng)务(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)“好差评”的服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)事(shi)项、评价(jia)对象、服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)渠道(dao)(dao)全(quan)(quan)覆盖。六(liu)是(shi)线(xian)(xian)上(shang)(shang)线(xian)(xian)下(xia)一(yi)(yi)体化(hua)(hua)(hua)。积极(ji)推动(dong)一(yi)(yi)体化(hua)(hua)(hua)政(zheng)务(wu)(wu)(wu)(wu)(wu)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)平台向乡(xiang)(xiang)镇(街(jie)(jie)道(dao)(dao))、村(社(she)区(qu)(qu))延(yan)伸,实现(xian)基(ji)层(ceng)服(fu)(fu)务(wu)(wu)(wu)(wu)(wu)事(shi)项更多“网上(shang)(shang)办(ban)(ban)(ban)(ban)”,最大限度方(fang)便企(qi)(qi)业群众办(ban)(ban)(ban)(ban)事(shi)。

“建设(she)35个(ge)为(wei)(wei)民服务中(zhong)心(xin)示范(fan)点(dian)”已被泰州市列入“2021年市区改善民生(sheng)实(shi)(shi)事(shi)”和泰州市党史学(xue)习教育活动“我为(wei)(wei)群众办实(shi)(shi)事(shi)”重(zhong)点(dian)项(xiang)目。下一(yi)步,市行政(zheng)审批局(ju)将以(yi)创建35个(ge)为(wei)(wei)民服务中(zhong)心(xin)示范(fan)点(dian)为(wei)(wei)契机,按照实(shi)(shi)施方(fang)案明确的(de)序时进(jin)(jin)度要求,落实(shi)(shi)主体责任,加大资金投入,增强人员(yuan)和设(she)施配备,推(tui)动全(quan)市为(wei)(wei)民(便民)服务中(zhong)心(xin)提质升级,促进(jin)(jin)基(ji)层政(zheng)务服务办事(shi)环(huan)境更优化、窗(chuang)口设(she)置更科学(xue)、人员(yuan)管理更规范(fan)、制度建设(she)更健(jian)全(quan)、办事(shi)功能更提升,切(qie)实(shi)(shi)畅(chang)通为(wei)(wei)民服务“最后一(yi)公里”。


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